Privacy Policy


Your privacy is important at Express Pet Certify (hereinafter, “we”, “us”, or “our”). This policy (the “Privacy Policy”) describes how we collect, use, and share personal information we gather through our website located at Here (the “Site”). This Privacy Policy also applies to any of our services associated with the Site. Together, our Site and associated services are referred to as our “Services.”

By using our Services, you consent to the terms contained in our Privacy Policy, including to the disclosure of your personal information to our third party service providers as outlined below.

We do not sell, lease, or rent personally information to any third party without consent.


Information You Provide. We collect certain personal information that you provide directly to us. For example, we collect your name, telephone number, email address, password, and address information when you register with us, as well as any other information you choose to share through the Site such as certain mental health diagnosis information, recent mental health information, and payment information, including but not limited to, credit card number, security code, and other information required for the processing of payments. We will also collect information you share in communications directly with us.

Information from Third-Party Providers. If you pre-qualify and sign-up for the Services, you will be asked to submit additional personal information through our Site to a third-party service provider (the “Third-Party Provider”), but we do not collect this information. Rather, this information is handled directly by the Third-Party Provider. The additional information collected by the Third-Party Provider may include further details on your medications, test, medical records, health issues, genetic information, HIV testing or status, race, ethnicity, sexual orientation, and mental health information, including but not limited to, history, diagnoses, treatment, and similar information, and any such information that you provide to the Third-Party Provider will be subject to the privacy policy of the Third-Party Provider. The Company does not have access to the additional information submitted to the Third-Party Provider through the Site.

Information from Automated Technologies. We automatically gather information about your use of the Services through cookies, web beacons, java script, log files, and other technologies. For example, we may automatically collect: your domain name, browser type, device type and operating system; page views and links you click within the Services; IP address, device ID, or other identifier; location information; date, time, and duration spent using the Services; and your activity within the Services. We may combine this information with other information we have collected about you, including your user name, name, and other personal information. Please see the “Cookies and Other Tracking Technologies” section below for more information.


We use your personal information for a variety of purposes associated with our Services, including:

• Coordinating communications, information and Services between you and the Third-Party Provider.
• Communicating with you about the Services, including responding to your questions, facilitating transactions, or provider customer support.
• Providing you with information regarding products, offerings, and other promotions, unless you have opted out by following the opt-out instructions in the email or visiting Here . Even if you opt out of marketing communications, we may still email you about important account or order information.
• Protecting the integrity of our Services and enforcing our policies.
• Improving our Service and developing new products and offerings in connection with our Services.
• In compliance with any law or legal proceeding requiring us to disclose your personal information, such as responding to requests from public authorities.

Aggregated Data

Your personal information may be accessed and used for purposes of compiling reports of de-identified, aggregated data that cannot be used to identify you. De-identified, aggregated data may be used by us or the Third-Party Provider for any purpose, including to develop new offerings, research purposes, and for its internal business purposes.

Sensitive Data

We do not intentionally collect, and we do not request, any personal information regarding race, ethnicity, religion, philosophical beliefs, political inclinations, or trade union membership. Please contact us if you belief we have sensitive data pertaining to you.


We do not access or store your personal information except for basic account information. However, you acknowledge and agree that a Third-Party Provider may access and store your personal information, and in particular your PHI, in compliance with applicable health care privacy and security rules.

If you visit the Site, whether or not you become a user of our Services, be advised that we will maintain web logs to record data about all visitors and customers who use this Site and interact with the Services, and we will store this information. These logs may contain IP address information, types of operating system you use, the date and time you visited the site, and, if you are a user of our Services, information about the type of any personal tracker or other device or service you connect to the Services and information about the data uploaded from any such device or service.


We will not sell your personal information to a third party or provide your personal information to a third party for the third party’s direct marketing purposes.

De-identified and aggregated data, which may be used for any purpose, may be sold, rented, or leased to a third party.

Information that we collect about you, including personal information, may be shared with your permission or in the following circumstances:

To facilitate service providers who are working on our behalf or providing services to us, including but not limited to, the Third-Party Provider.

To complete corporate transactions, such as a merger, acquisition, or sale of all or a portion of assets. For example, we may need to provide a list of all customer accounts and payment histories.

To comply with law or similar legal process.

To protect our rights, to enforce our agreements with you or to protect the rights and safety of the Company, our customers, our individual users and the general public.

To serve as evidence

n litigation in which we are involved.


We use cookies and other tracking mechanisms to gather information about your use of the Services. Some of the tracking technologies we use are listed below.

Analytics Tools. We use analytics tools and applications to gather non-personal information about users in order to help us improve our Services and user experiences.

Targeted advertising. We use targeted advertising as part of our advertising practices. As a result, you may see our ads on a search results page or on third-party sites.

Our advertising partners use cookies and other technologies to collect information about your interests. We may share your email address or other information with our advertising partners to help us provide you with more relevant content and offerings. You may opt-out of our cross advertising practices by submitting a request to opt out of our ad network.

Submit your opt-out request Here . Please note, however, that these opt-out mechanisms are cookie based. Visit for more information.

Cookies and Widgets. We use cookies to help us to process your requests, to track statistical information, to identify you, and to display advertising.

You manage your cookie settings on most browsers. If you disable cookies, some features of our Site may not function properly or at all.

Our Site may include social media features and widgets such as a “share this” button or other interactive mini-programs that run on our Services. Personal information, such as your email address, may be collected through the widgets. Cookies may also be set by the widgets to enable them to function properly. Widgets displayed on our Site are subject to the privacy policies of the third-party company providing the widget.


To access, update, or close your account, login in to your account or email us Here .

Even after you close your account, any information you shared through our Services with a Third-Party Provider will continue to be accessible to the Third-Party Provider.


We will retain your personal information for as long as required to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

We use reasonable safeguards to preserve the integrity and security of the Personal Information we collect. Due to the open nature of the internet, we cannot warrant or ensure with absolute certainty that Personal Information provided online will remain secure.


When you visit our Site or use our Services, you may encounter links directed websites managed by third parties. Third party websites may have privacy practices that differ from this Privacy Policy. You should carefully read the privacy policies of third party websites.


This Privacy Policy may be updated periodically to reflect changes to our privacy practices. If we make any material changes that affects the way we treat information that we have previously collected from you, we will notify you by email or through a notice on our Site. To stay up to date on our privacy practices, we encourage you to review this Privacy Policy regularly.

Questions regarding our privacy practices should be directed Here .